Chennai residents pay more to get less water

CHENNAI: Metrowater’s ‘Dial for water’ mobile app has come a cropper as residents are unable to buy anything less than 9,000 litres of water. Many apartment complexes prefer the 6,000-litre load, which Metrowater is unable to deliver. The agency has promised to roll out 90 more tankers of 6,000-litre capacity on Monday to cater to more places.

As of now, every time a resident makes a booking for a 6,000-litre tanker, the sender gets an automated message that says only 50 bookings are allowed and the resident will have to book a 9,000-litre tanker. As per the Chennai Metrowater Supply and Sewerage Board’s website, the booking can be done only between 6am and 6pm. The options are given as 6,000 litres and 9,000 litres, and the cost is Rs 475 and Rs 700, respectively.

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