Microsoft on Friday announced to permanently close its 83 retail stores and will now focus on its online store and retail team members will continue to serve customers from Microsoft corporate facilities and remotely providing sales, training, and support.
Microsoft will continue to invest in its digital storefronts on Microsoft.com, and stores in Xbox and Windows, reaching more than 1.2 billion people every month in 190 markets.
The company will also reimagine spaces that serve all customers, including operating Microsoft Experience Centers in London, NYC, Sydney, and Redmond campus locations.