COVD-19: Haptik builds WhatsApp chatbot to spread awareness
Artificial intelligence (AI) chatbot company Haptik on Friday launched a WhatsApp chatbot called “nCov helpdesk” to spread awareness and answer frequently asked questions about the novel coronavirus (COVD-19).
Given the accessibility of WhatsApp as a medium and people’s preference to chat, the helpdesk is available on WhatsApp to shatter myths and suggest basic hygiene practices around the virus.
