The Chennai Metropolitan Development Authority (CMDA) is set to sign an agreement to hand over the operation and maintenance of the newly opened Kilambakkam bus terminus to a single concessionaire, BVG Group, for 15 years. The move aims to enhance passenger experience by ensuring cleanliness and amenities similar to airport facilities.
This is the first instance of a bus terminus in the country being managed by a single concessionaire through a public-private partnership (PPP) model. The CMDA expects to generate an annual revenue of over ₹2.4 crore through this arrangement. The concessionaire will implement Standard Operating Procedures (SOPs) to maintain cleanliness and provide various passenger amenities, including pre-paid autorickshaw and taxi counters, trolleys, and battery-operated vehicles.